FAQ

Browse verified pros, request a quote or book directly. Your payment is held in escrow until you confirm the job is done — then the pro is paid.

Yes. Payments are processed by Paystack and held in escrow. Funds are only released to the pro after you approve completion. If something goes wrong, open a dispute from your booking.

Basic (identity confirmed), Certified (skills and references checked) and Licensed (professionally licensed). Badges appear on the provider profile and search results.

Go to Profile → Become a service provider, upload your photo and details, then submit ID/license documents for review. Our admin team approves accounts within 24–48 hours.

If the job isn't completed as agreed, tap Report an issue on the booking. An admin will review evidence from both sides and can refund escrow or release payment.

Only when you enable it — for GPS discovery of nearby pros and live tracking of emergency dispatch. It is never sold or shared with third parties.

Yes, before a pro accepts. After acceptance, cancellation may incur a fee depending on how far along the job is.

Tap Help & support in your profile, or email support@hubforpros.com. We respond within one business day.